For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Click on the sections below for more information.



How do I place an order?

Simply click on “Add to Cart” button for the size you would like to order.  At the top right side of the page, you will see the word “cart”. Click on the “cart” icon and this will bring you to your order.  Follow the checkout steps which allow you to pay by credit card or paypal. Fill in your shipping address and other information.  Your product will ship out within 2 business days with ground shipping.  You should expect to receive your product within 8 days.

Return Policy

We are confident you will love our product.   In order to give your skin time to show glowing results, indulge in September Skin for 30 days.  If you are not satisfied, contact us and we will provide shipping information.  Once we have received your product, we will refund your full purchase price.

Will September Skin products cause breakouts? What if I have oily skin?

Like any skin care product it is possible the certain skin types may experience some blemishes.  When using our Anti-Aging Facial Cleanser, it is important to remove access product with a wash cloth to obtain optimal results.  Our Refine Facial Toner provides additional astringents to help prevent breakouts.  If you have acne prone skin, we recommend our Acne Kit for best results.

Can I use September Skin products out in the sun?

September Skin does not provide sun block in any of our products.  We recommend using another form of sunblock when you plan on being out in the sun.

Will it cause irritation? Is it safe to use around the eyes? Is it safe for kids?

Everyone’s skin sensitivity is different.  If September Skin products cause irritation to your skin, you may be sensitive to some of the natural ingredients.  If you have sensitive skin, we recommend a patch test.  Apply a small amount of September Skin products to the inside of your arm and let sit for 24 hours.  If sensitivity occurs, use a cream based liquid such as milk to rinse away the product, then proceed with water. September Skin’s Anti-Aging Cleanser and Refresh Facial Cleanser are recommended as a makeup remover. However, if you have sensitive skin, or end up getting some in your eyes, it is recommended that you rinse immediately.  We love to use September Skin products on children.  However, the same precautions apply.